Operations Technican

The BBC is the world?s leading public broadcaster and BBC News is at the heart of it. We provide trusted news and analysis output to a global audience of millions per week, making us the largest broadcast news operation in the world.�

It is an exciting time right now as we have expanded our teams in North America. As part of this expansion, we are looking to recruit a Operations Manager.� Based in Washington, DC you will ensure operational workflows required by live services are maintained.�

?�� �Understanding of at least one end-to-end operational workflow, its purpose and requirements.
?�� �Monitors support structures fixing issues or escalating when necessary.
?�� �Ensures smooth running of the workflow to agreed standard.
?�� �An ability to respond promptly when called upon
?�� �Identifies workflow issues that need for attention and initiates appropriate response.
?�� �Understands stakeholders requirements.
?�� �Prioritise work under guidance of �senior colleagues.
?�� �Accurate logging of activities.
?�� �Able to follow instructions of senior team members.
?�� �Keeps informed of changing operational requirements.
?�� �Ensure Health and Safety at Work Act, Working Time Directive and other workplace legislation are is; responsible for ensuring that risk assessments are completed, appropriate and meet BBC standards; responsible for ensuring appropriate method statements are reviewed and fit for purpose.�
�

?�� �Good understanding of end-to-end operational workflows; their purpose and typical requirements.
?�� �Appreciation of the requirements of a workflow from a technical perspective ? how components are inter-reliant and impact the workflow.
?�� �Experience of overcoming challenges in operational processes and common fixes.
?�� �Able to identify indicators which suggest an issue within a workflow, whether through monitoring or responding to an unexpected variation.
?�� �Appreciation of support structures and escalation process when a cannot be performed.
?�� �A high degree of computer literacy.
?�� �Experience in an operational, support or customer-facing role, preferably supporting live services.
?�� �Effective administrative skills with a flexible approach to a wide range of duties.
?�� �Experience of working under pressure and delivering to tight deadlines.
?�� �Self-assured communication and interpersonal skills.
?�� �Ability to work on own initiative.
?�� �Ability to learn BBC health and safety standards, processes and relevant regulatory requirements
�

Job title: Operations Technician�
Job reference: 15498
Band: D
Contract type: Permanent ? Local terms and conditions apply
Location: Washington DC, USA
Final day to apply: 29th May 2024

This is a local hire position and eligible candidates must be able to live and work in the US (US citizenship, Green Card or existing work authorisation).
�

The BBC is the world?s leading public broadcaster and BBC News is at the heart of it. We provide trusted news and analysis output to a global audience of millions per week, making us the largest broadcast news operation in the world.�

It is an exciting time right now as we have expanded our teams in North America. As part of this expansion, we are looking to recruit a Operations Manager.� Based in Washington, DC you will ensure operational workflows required by live services are maintained.�

?�� �Understanding of at least one end-to-end operational workflow, its purpose and requirements.
?�� �Monitors support structures fixing issues or escalating when necessary.
?�� �Ensures smooth running of the workflow to agreed standard.
?�� �An ability to respond promptly when called upon
?�� �Identifies workflow issues that need for attention and initiates appropriate response.
?�� �Understands stakeholders requirements.
?�� �Prioritise work under guidance of �senior colleagues.
?�� �Accurate logging of activities.
?�� �Able to follow instructions of senior team members.
?�� �Keeps informed of changing operational requirements.
?�� �Ensure Health and Safety at Work Act, Working Time Directive and other workplace legislation are is; responsible for ensuring that risk assessments are completed, appropriate and meet BBC standards; responsible for ensuring appropriate method statements are reviewed and fit for purpose.�
�

?�� �Good understanding of end-to-end operational workflows; their purpose and typical requirements.
?�� �Appreciation of the requirements of a workflow from a technical perspective ? how components are inter-reliant and impact the workflow.
?�� �Experience of overcoming challenges in operational processes and common fixes.
?�� �Able to identify indicators which suggest an issue within a workflow, whether through monitoring or responding to an unexpected variation.
?�� �Appreciation of support structures and escalation process when a cannot be performed.
?�� �A high degree of computer literacy.
?�� �Experience in an operational, support or customer-facing role, preferably supporting live services.
?�� �Effective administrative skills with a flexible approach to a wide range of duties.
?�� �Experience of working under pressure and delivering to tight deadlines.
?�� �Self-assured communication and interpersonal skills.
?�� �Ability to work on own initiative.
?�� �Ability to learn BBC health and safety standards, processes and relevant regulatory requirements
�

Job title: Operations Technician�
Job reference: 15498
Band: D
Contract type: Permanent ? Local terms and conditions apply
Location: Washington DC, USA
Final day to apply: 29th May 2024

This is a local hire position and eligible candidates must be able to live and work in the US (US citizenship, Green Card or existing work authorisation).
�